Booking us

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Booking policy

Definitions:

We
(The Band - Street Party)
You
(The Client or Clients)
  1. The band is not considered to be booked for an event unless (not less than) 20% of the full fee has been received as a deposit.
  2. The deposit will be refunded in full to you if the band cannot fulfill its obligation and has to cancel before the event.
  3. If you wish to cancel your booking within 3 weeks of the event date, your deposit is not refundable.
  4. If you wish to cancel your booking earlier than 3 weeks before the event date, your deposit is refundable. However, any expenses the band may have incurred that we in turn cannot be refunded for, will be deducted from your refund. We will of course provide documentary evidence of these expenses.
  5. The remaining 80% of the fee must be paid in full not later than the event date.
  6. We would appreciate you making the effort to put your comments (good or bad) about us in writing,after the event. Some of this (the good stuff) we may ask your permission to use as a testimonial. Other parts (the bad stuff, but hopefully there wont be any) we will use to improve our service to you.
  7. We will make every effort to communicate with you in a professional, courteous, and ethical manner - and we expect the same from you.
  8. We will make every effort to help you with any special requests you may have. But please be understanding when sometimes we cannot deliver on some of them due to circumstances beyond our control.